Customer satisfaction is important to us. The following refund policy applies to all purchases made through BoostersHQ.
Eligible Refund Situations
Refunds may be issued if:
- The order has not yet started
- We are unable to deliver the purchased service
- Duplicate payments occur
- Technical errors prevent service completion
Partial Refund Situations
Partial refunds may be provided if:
- An order has already been partially completed
- A customer requests cancellation after work has begun
The refunded amount will be determined based on completed progress.
Non-Refundable Situations
Refunds will generally not be issued for:
- Completed orders
- Change of mind after service delivery begins
- User-provided incorrect information
- Account issues caused by inaccurate credentials
- Delays caused by game server outages or updates
Chargebacks
Unauthorized payment disputes or fraudulent chargebacks may result in suspension or permanent restriction from future services.
Processing Time
Approved refunds typically take:
5–10 business days
depending on the payment provider.
Contact Us
For refund requests:
Email: support@boostershq.com